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Three process mistakes often trip up nurse assessment coordinators (NACs) and other coders and reduce ICD-10-CM coding accuracy:
Not knowing the coding conventions;
Not using the code book or not using it properly; and
Not validating codes.
Shelly Maffia, MSN, MBA, RN, NHA, QCP, CHC, director of regulatory services for Proactive Medical Review and Consulting in Evansville, IN, offers the following advice in each of these three areas to highlight the importance of establishing and following a strong coding process:
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