Tracey Moorhead is President and Chief Executive Officer of the American Association of Post-Acute Care Nursing (AAPACN) in 2018. Tracey brings over 20 years of non-profit leadership to AAPACN including a background in health policy and advocacy. Tracey’s success in initiatives relating to strategic planning, communications, and partnership development combine with expertise in population health management to position organizations and healthcare providers for success in new care delivery and payment models. Tracey commutes to the AAPACN office from Alexandria, Virginia where she resides with her husband and three children. She is passionate about wellness and the benefits of running, good wine, and healthy eating.

 

 

Susan has worked in the non-profit sector for over 25 years, specializing in operations, including facility management, human resources, IT, and staff training. While most of her experience prior to AANAC had been with 501(c)(3) charitable organizations, she finds that many skills transfer quite easily from charities to associations. 

A native of Colorado, Susan has a BA in secondary education from the University of Northern Colorado and an MBA from the University of Colorado. She loves hiking and photographing the Colorado Rocky Mountains. At AANAC, Susan is responsible for financial management, human resources, facility management, and information technology.

Contact Susan with specific questions related to AANAC's published financial reports (IRS form 990) or other organizational questions.

Brenda brings more than 20 years of healthcare association leadership and management experience to AANAC. As part of the executive team and in partnership with program managers, Brenda helps maintain, revise, and create new certification exams and education programs based on member needs. She has a BS in journalism from the University of Kansas (Rock Chalk!) and an MS in Management from the University of Colorado in Denver.

Brenda enjoys spending time with family and friends and “all things Colorado” – the weather, mountains, camping, snowboarding, mountain biking, and cheering on the local sports teams.

Please contact Brenda if you have comments or questions about current programs or ideas for new ones. 

Amy Stewart is a curriculum development specialist for AANAC. Formerly, she was a legal nurse consultant for the law firm Hall, Prangle, Schoonveld (HPS), in Chicago. She has 20 years of experience in the post-acute healthcare industry, with expertise in the areas of the Resident Assessment Instrument (RAI), clinical reimbursement, quality, and regulatory change.

Prior to joining HPS, Amy was the division director of reimbursement for 18 skilled nursing facilities in the Chicagoland area, part of a larger hospital system that participated in CMS innovative payment models. Previous roles include director of nursing, pharmacy quality consultant, wound care consultant, and MDS coordinator. Amy is an AANAC member and Master Teacher and was a presenter at the 2014 and 2016 AANAC national conferences. In her spare time, she enjoys bird watching and spending time with her two grown sons. 

Deborah joined AANAC in December 2012, bringing more than 15 years of marketing experience, including 10 years in healthcare association management. Working in collaboration with the executive team and program managers, Deborah helps to uncover unmet member needs and to increase the value of membership through benefit development, member engagement and marketing communications.

AANAC membership is all about you! So if you have any ideas, questions or comments about your membership, please feel free to contact Deborah.

 

Jane is a curriculum development specialist for AANAC. Having been involved in long-term care for more than 40 years, she has served as a gerontological clinical specialist, director of nursing, and nurse consultant. She has a Master’s Degree in Nursing and is Master Teacher for AANAC. Prior to joining AANAC, she was a principal at Plante Moran specializing in senior care operational consulting, certification compliance, reimbursement, corporate compliance, education, and quality assurance/performance improvement.

Jessie McGill, RN, RAC-MT, is a curriculum development specialist for AANAC. Previously, Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialist, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.

Annette manages education and certification programs including online courses and the content aspects of face-to-face workshops.  She also ensures that all educational activities qualify and are awarded continuing nursing education credit through ANCC and other accrediting bodies. 

Annette is committed to providing quality educational programs to meet the demand of today’s adult learner. With more than 10 years of non-profit experience in educational programming and association management, Annette provides exceptional service when specialized assistance is needed.

Shannon has been leading the membership team since September 2011. She has a strong passion for member engagement, helping members to deepen their connection and involvement with AANAC as their professional association of choice. Shannon’s primary focus is to grow AANAC’s membership and to enhance the offerings and services provided. If you have suggestions for future benefits or member service improvements, please reach out to Shannon.

 

 

 

Bob joined the AANAC  team in 2016. He manages the technology needs of the organization and helps to keep staff up-to-date on current industry trends. Before joining AANAC, Bob had several years of experience working as a web specialist at Metropolitan State University of Denver (MSU Denver) while pursuing his bachelor’s degree. At MSU Denver, Bob provided ad hoc support to all members of the digital marketing team, and was the primary point of contact for over 300 University stakeholders using the web content management system.

 

Debbie has 16 years non-profit experience in the healthcare sector, providing unparalleled customer service to members. In her various roles, she has engaged members with volunteer leadership opportunities, managed national scholarship and award programs, and supported numerous national committees.

A native of Denver, and a lover of travel, Debbie resides in Centennial with her husband and two dogs. She is also an avid fitness enthusiast, waking daily at 4 to lift weights before starting her work day. Fitness keeps Debbie grounded and has led her to enter several local fitness competitions. 

 

Sandi joined AANAC in April 2015. She brings more than 20 years of non-profit experience and over eight years in healthcare related marketing to the organization. She develops marketing strategies that support the AANAC education, certification, business development, and professional development partnership programs. Sandi  welcomes all of your ideas and comments.

Sandi also volunteers for several Denver based nonprofits where she manages marketing, web strategy, public relations  and social media.

Scott joined AANAC in 2015 as the member services manager. He has over 15 years of experience in the nonprofit sector working with members and volunteers. Scott manages the member service team and works to maintain high levels of customer service and strengthen AANAC’s member engagement. Making sure member needs are met and that they have a great customer service experience is his priority. Please feel free to reach out to him with suggestions for ways to continue to improve the member experience.

Scott is from Colorado but has lived in several places around the U.S. and internationally. He loves traveling, enjoying the outdoors of Colorado, and spending time with his family. 

 

As the accounting manager, Leigh Anne is responsible for all accounting functions. She has a BS in Accounting from Colorado State University, and over 20 years of nonprofit accounting experience. She loves sitting at her desk crunching numbers, as well as helping others understand them.

Leigh Anne loves to travel and visit new places. She likes staying active and spending time with friends and family.

 

Marqita has worked in the nonprofit sector for over 15 years and has over 10 years of experience in corporate event planning. Marqita joined the association in 2018 as the conference and events manager. She has a BA in Communication Studies with a minor in Theater from Central College in Pella, Iowa. 

Marqita is a huge fan of the University of Kansas basketball team (Rock Chalk Jayhawks, KU) as well as the Kansas City Chiefs. She also enjoys hanging out with family and friends.  

 

Domitilla provides support to the staff of AANAC through database management and data analysis. She also provides project management support by overseeing the process of developing and launching new products for members. Prior to joining AANAC, Domitilla gained experience in operations and process improvements through several opportunities in the financial services industry. She has her BS in Business Management and her MS in Organizational Leadership and is passionate about creating efficient, successful teams through organized processes and quality leadership at every level of an organization.

She is excited to work with such a well-respected team committed to providing excellent education and resources for their members.

Alix specializes in registrations and logistics for all AANAC training partner workshops held throughout the country. She serves as a main point of contact for workshop inquiries and provides quality customer service for the Education team. She also contributes to the quality assurance program for workshops.

With a BA in Family and Consumer Sciences and years of customer service experience, specifically in an education setting, Alix has a true passion for helping others and a strong desire for providing support and guidance.

As the education coordinator, Karen’s primary role supports members and students through the online content for education programs. Karen has a BS in Organizational Leadership and over 30 years of customer service experience. She believes that true customer service and member support are the most overlooked benefits within many organizations today. With a strong work ethic and background of helping others in professional development and certification, she has a commitment to seeing individuals succeed and reach their goals. 

As a native of Denver, Colorado, Karen likes spending time with her family and friends. Also seeing movies, going camping and fishing, and has a passion for cars. 

 

Carolyn is a senior membership service representative on the AANAC team, providing you with attention to your membership needs. When you call AANAC, you may very likely speak with Carolyn, as she also helps with member/student information as a member service representative. 

According to Carolyn, "There’s a lot of variety in each day, and it’s good to hear from members to help access the database to ensure accurate, complete, and reliable information. Especially in the long-term skilled facility workforce, time is very limited and when you call AANAC with a service question, it’s good to have a member services representative ready to answer your call."Carolyn is customer-focused and values people! She enjoys gospel, jazz, and rock ‘n roll music. She also likes to read and travel.

Beth supports AANAC through database maintenance as well as data collection and analysis. Beth is a recent graduate of Taylor University, where she got her B.A. in Psychology. She is currently enrolled at the University of Denver, working towards her M.A. in Research Methods and Statistics. She is grateful to be part of a team that cares so much for their members, and is excited to help in the process of providing excellent service and experience for everyone that comes to AANAC for help.

In her free time, Beth loves to explore Colorado, find new coffee shops, and read a good book.

Meghan is a recent graduate of Webster University, where she received a B.A. in Management with an emphasis in Marketing. Soon after graduating, she moved from her hometown of St. Louis, Missouri, to the wonderful city of Denver, Colorado. Meghan supports the AANAC marketing team through emailing, website updates, printing collateral, and more. She is very excited to be a part of the AANAC Staff, and hopes to positively impact the long-term healthcare field through AANAC marketing efforts.

Meghan loves to travel to new places, visit new restaurants, and tries to take full advantage of the beautiful Colorado outdoors.

Ginger started her HR career at a Fortune 50 energy company in Houston, Texas and took a job transfer with them to Denver in 1994.  She has worked in both the for-profit and not-for-profit sectors and has over 25 years’ broad-based, multi-state and international human resource experience.  She has a Bachelor’s Degree in Business/HR Management and holds the Senior Professional in Human Resources (SPHR) and the SHRM-SCP certifications. 

She lives in Highlands Ranch with her husband, Chris, who works in IT.  Their daughter Darcie works in the catering industry.

 

 

As a senior member services representative, Tamara is here to support members with their education and professional development needs. She works with members one-on-one to provide answers to general education and certification questions, assists them in enrolling in courses or full programs, and trouble-shoots course and exam difficulties. Tamara is passionate about helping AANAC students be as prepared as possible so they have the best education experience imaginable and successfully complete the certification and education process.

Tamara brings over 20 years of research, education, and customer service experience to the AANAC team and has a deep understanding of the medical and science-based fields. As a self-proclaimed life-long learner, Tamara understands the process that AANAC students are going through and can connect with them on their goals and needs for professional development. Tamara is a native Nebraskan, and in her free time, she enjoys stand-up paddle boarding, swimming, running, crafting, and cooking. 

Teresa brings 20+ years of customer service experience to the AANAC team. From the medical industry where she served as a certified billing and coding specialist to direct interactions within the restaurant arena, Teresa has a tremendous background in assisting others and contributing to a positive member/customer service experience. As the Executive Assistant at AANAC, Teresa supports the CEO and Executive Team. Her caring nature and concern for others make her an incredible representative of AANAC and part of the team.
 
In her free time, Teresa loves to spend time with her family and watch her teenage daughter participate in extracurricular activities. She also likes to travel and try out new gluten-free baking recipes. 

Adrienne comes to AANAC with over 20 years of customer service experience.  She has a background in the medical profession having worked as an administrative assistant, ward clerk, clinic clerk, and medical assistant for various organizations.  Adrienne works as  the receptionist and is often the first person you’ll speak with when calling the office. She supports both members and staff with excellent customer service.

Adrienne grew up in Colorado and in her free time enjoys spending time with her family, traveling, football, and fishing.