Tracey Moorhead is President and Chief Executive Officer of the American Association of Post-Acute Care Nursing (AAPACN) in 2018. Tracey brings over 20 years of non-profit leadership to AAPACN including a background in health policy and advocacy. Tracey’s success in initiatives relating to strategic planning, communications, and partnership development combine with expertise in population health management to position organizations and healthcare providers for success in new care delivery and payment models. Tracey commutes to the AAPACN office from her metro-DC area home.

 

 

Susan has worked in the non-profit sector for over 25 years, specializing in operations, including facility management, human resources, IT, and staff training. While most of her experience prior to AANAC had been with 501(c)(3) charitable organizations, she finds that many skills transfer quite easily from charities to associations. 

A native of Colorado, Susan has a BA in secondary education and an MBA . At AANAC, Susan is responsible for financial management, human resources, facility management, and information technology.

Contact Susan with specific questions related to AANAC's published financial reports (IRS form 990) or other organizational questions.

Kim joined the American Association of Post-Acute Care Nursing (AAPACN) in 2019, bringing over a decade of experience in LTPAC healthcare technology and regulatory knowledge. Prior to joining AAPACN, she worked in various sales and business development roles with both MatrixCare and Providigm. Kim will be a part of the executive team focused on maintaining and expanding business and strategic partnerships in our healthcare sector that share our mission of supporting the nurses who provide quality care.

 

Brenda brings more than 20 years of healthcare association leadership and management experience to AANAC. As part of the executive team and in partnership with program managers, Brenda helps maintain, revise, and create new certification exams and education programs based on member needs. She has a BS in journalism from and an MS in Management.

Please contact Brenda if you have comments or questions about current programs or ideas for new ones. 

 

Amy was a legal nurse consultant for the law firm Hall, Prangle, Schoonveld (HPS), in Chicago. She has 20 years of experience in the post-acute healthcare industry, with expertise in the areas of the Resident Assessment Instrument (RAI), clinical reimbursement, quality, and regulatory change.

Prior to joining HPS, Amy was the division director of reimbursement for 18 skilled nursing facilities in the Chicagoland area, part of a larger hospital system that participated in CMS innovative payment models. Previous roles include director of nursing, pharmacy quality consultant, wound care consultant, and MDS coordinator. Amy is an AANAC member and Master Teacher and was a presenter at the 2014 and 2016 AANAC national conferences. 

Deborah joined AANAC in December 2012, bringing more than 15 years of marketing experience, including 10 years in healthcare association management. Working in collaboration with the executive team and program managers, Deborah helps to uncover unmet member needs and to increase the value of membership through benefit development, member engagement and marketing communications.

AANAC membership is all about you! So if you have any ideas, questions or comments about your membership, please feel free to contact Deborah.

 

Jane is a curriculum development specialist for AANAC. Having been involved in long-term care for more than 40 years, she has served as a gerontological clinical specialist, director of nursing, and nurse consultant. She has a Master’s Degree in Nursing and is Master Teacher for AANAC. Prior to joining AANAC, she was a principal at Plante Moran specializing in senior care operational consulting, certification compliance, reimbursement, corporate compliance, education, and quality assurance/performance improvement.

Jessie McGill, RN, RAC-MT, is a curriculum development specialist for AANAC. Previously, Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialist, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.

Shannon has been leading the membership team since September 2011. She has a strong passion for member engagement, helping members to deepen their connection and involvement with AANAC as their professional association of choice. Shannon’s primary focus is to grow AANAC’s membership and to enhance the offerings and services provided. If you have suggestions for future benefits or member service improvements, please reach out to Shannon.

 

 

 

Bob joined the AANAC  team in 2016. He manages the technology needs of the organization and helps to keep staff up-to-date on current industry trends. Before joining AANAC, Bob had several years of experience working as a web specialist at Metropolitan State University of Denver (MSU Denver) while pursuing his bachelor’s degree. At MSU Denver, Bob provided ad hoc support to all members of the digital marketing team, and was the primary point of contact for over 300 University stakeholders using the web content management system.

 

As the accounting manager, Leigh Anne is responsible for all accounting functions. She has a BS in Accounting, and over 20 years of nonprofit accounting experience. She loves sitting at her desk crunching numbers, as well as helping others understand them.

 

Scott joined AANAC in 2015 as the member services manager. He has over 15 years of experience in the nonprofit sector working with members and volunteers. Scott manages the member service team and works to maintain high levels of customer service and strengthen AANAC’s member engagement. Making sure member needs are met and that they have a great customer service experience is his priority. Please feel free to reach out to him with suggestions for ways to continue to improve the member experience.

 

 

As the education coordinator, Karen’s primary role supports members and students through the online content for education programs. Karen has a BS in Organizational Leadership and over 30 years of customer service experience. She believes that true customer service and member support are the most overlooked benefits within many organizations today. With a strong work ethic and background of helping others in professional development and certification, she has a commitment to seeing individuals succeed and reach their goals. 

 

Marqita has worked in the nonprofit sector for over 15 years and has over 10 years of experience in corporate event planning. Marqita joined the association in 2018 as the conference and events manager. She has a BA in Communication Studies with a minor in Theater.  

 

 

 

Domitilla provides support to the staff of AANAC through database management and data analysis. She also provides project management support by overseeing the process of developing and launching new products for members. Prior to joining AANAC, Domitilla gained experience in operations and process improvements through several opportunities in the financial services industry. She has her BS in Business Management and her MS in Organizational Leadership and is passionate about creating efficient, successful teams through organized processes and quality leadership at every level of an organization.

She is excited to work with such a well-respected team committed to providing excellent education and resources for their members.

Alix specializes in registrations and logistics for all AANAC training partner workshops held throughout the country. She serves as a main point of contact for workshop inquiries and provides quality customer service for the Education team. She also contributes to the quality assurance program for workshops.

With a BA in Family and Consumer Sciences and years of customer service experience, specifically in an education setting, Alix has a true passion for helping others and a strong desire for providing support and guidance.

Carolyn is a senior membership service representative on the AANAC team, providing you with attention to your membership needs. When you call AANAC, you may very likely speak with Carolyn, as she also helps with member/student information as a member service representative. 

According to Carolyn, "There’s a lot of variety in each day, and it’s good to hear from members to help access the database to ensure accurate, complete, and reliable information. Especially in the long-term skilled facility workforce, time is very limited and when you call AANAC with a service question, it’s good to have a member services representative ready to answer your call."Carolyn is customer-focused and values people! 

Beth supports AANAC through database maintenance as well as data collection and analysis. Beth graduated  with an M.A. in Research Methods and Statistics and a B.A. in Psychology. She is grateful to be part of a team that cares so much for their members, and is excited to help in the process of providing excellent service and experience for everyone that comes to AANAC for help.

 

 

 

Ginger started her HR career at a Fortune 50 energy company in Houston, Texas and took a job transfer with them to Denver in 1994.  She has worked in both the for-profit and not-for-profit sectors and has over 25 years’ broad-based, multi-state and international human resource experience.  She has a Bachelor’s Degree in Business/HR Management and holds the Senior Professional in Human Resources (SPHR) and the SHRM-SCP certifications. 

 

 

 

 

As the Business Development Coordinator, Tamara is here to our business partners, exhibitors, and sponsors.Tamara brings over 20 years of research, education, and customer service experience to the team and has a deep understanding of the medical and science-based fields.

 

 

 

 

Teresa brings 20+ years of customer service experience to the AANAC team. From the medical industry where she served as a certified billing and coding specialist to direct interactions within the restaurant arena, Teresa has a tremendous background in assisting others and contributing to a positive member/customer service experience. As the Executive Assistant at AANAC, Teresa supports the CEO and Executive Team. Her caring nature and concern for others make her an incredible representative of AANAC and part of the team.