Tracey Moorhead is President and Chief Executive Officer of the American Association of Post-Acute Care Nursing (AAPACN) in 2018. Tracey brings over 20 years of non-profit leadership to AAPACN including a background in health policy and advocacy. Tracey’s success in initiatives relating to strategic planning, communications, and partnership development combine with expertise in population health management to position organizations and healthcare providers for success in new care delivery and payment models. Tracey commutes to the AAPACN office from her metro-DC area home.

 

 

Susan has worked in the non-profit sector for over 25 years, specializing in operations, including facility management, human resources, IT, and staff training. While most of her experience prior to AANAC had been with 501(c)(3) charitable organizations, she finds that many skills transfer quite easily from charities to associations. 

A native of Colorado, Susan has a BA in secondary education and an MBA . At AANAC, Susan is responsible for financial management, human resources, facility management, and information technology.

Contact Susan with specific questions related to AANAC's published financial reports (IRS form 990) or other organizational questions.

Kim joined the American Association of Post-Acute Care Nursing (AAPACN) in 2019, bringing over a decade of experience in LTPAC healthcare technology and regulatory knowledge. Prior to joining AAPACN, she worked in various sales and business development roles with both MatrixCare and Providigm. Kim will be a part of the executive team focused on maintaining and expanding business and strategic partnerships in our healthcare sector that share our mission of supporting the nurses who provide quality care.

 

Brenda brings more than 20 years of healthcare association leadership and management experience to AANAC. As part of the executive team and in partnership with program managers, Brenda helps maintain, revise, and create new certification exams and education programs based on member needs. She has a BS in journalism from and an MS in Management.

Please contact Brenda if you have comments or questions about current programs or ideas for new ones. 

 

 

Amy was a legal nurse consultant for the law firm Hall, Prangle, Schoonveld (HPS), in Chicago. She has 20 years of experience in the post-acute healthcare industry, with expertise in the areas of the Resident Assessment Instrument (RAI), clinical reimbursement, quality, and regulatory change.

Prior to joining HPS, Amy was the division director of reimbursement for 18 skilled nursing facilities in the Chicagoland area, part of a larger hospital system that participated in CMS innovative payment models. Previous roles include director of nursing, pharmacy quality consultant, wound care consultant, and MDS coordinator. Amy is an AANAC member and Master Teacher and was a presenter at the 2014 and 2016 AANAC national conferences. 

Deborah joined AANAC in December 2012, bringing more than 15 years of marketing experience, including 10 years in healthcare association management. Working in collaboration with the executive team and program managers, Deborah helps to uncover unmet member needs and to increase the value of membership through benefit development, member engagement and marketing communications.

AANAC membership is all about you! So if you have any ideas, questions or comments about your membership, please feel free to contact Deborah.

 

Jane is a curriculum development specialist for AANAC. Having been involved in long-term care for more than 40 years, she has served as a gerontological clinical specialist, director of nursing, and nurse consultant. She has a Master’s Degree in Nursing and is Master Teacher for AANAC. Prior to joining AANAC, she was a principal at Plante Moran specializing in senior care operational consulting, certification compliance, reimbursement, corporate compliance, education, and quality assurance/performance improvement.

Jessie McGill, RN, RAC-MT, is a curriculum development specialist for AANAC. Previously, Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialist, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.

Alexis is a curriculum development specialist for AADNS. She started her career as a certified nurse assistant and has served in a variety of roles including DNS, MDS Coordinator, and nursing instructor. Alexis was a program manager for the QIO, Primaris, assisting skilled communities with their quality improvement efforts. During her tenure at the QIO she developed tools, resources, and presented to various stakeholders on a variety of clinical and workplace topics. Alexis has served as a regional nurse and a clinical consultant assisting skilled communities with clinical operations, compliance, and risk management. She is passionate about post-acute care and has held a board member position with her state AHCA affiliate and her state’s board of nursing home administrators. Alexis also teaches a leadership program for the University of Missouri.

 

 

Bob joined the AANAC  team in 2016. He manages the technology needs of the organization and helps to keep staff up-to-date on current industry trends. Before joining AANAC, Bob had several years of experience working as a web specialist at Metropolitan State University of Denver (MSU Denver) while pursuing his bachelor’s degree. At MSU Denver, Bob provided ad hoc support to all members of the digital marketing team, and was the primary point of contact for over 300 University stakeholders using the web content management system.

 

As the accounting manager, Leigh Anne is responsible for all accounting functions. She has a BS in Accounting, and over 20 years of nonprofit accounting experience. She loves sitting at her desk crunching numbers, as well as helping others understand them.

 

Scott joined AANAC in 2015 as the member services manager. He has over 15 years of experience in the nonprofit sector working with members and volunteers. Scott manages the member service team and works to maintain high levels of customer service and strengthen AANAC’s member engagement. Making sure member needs are met and that they have a great customer service experience is his priority. Please feel free to reach out to him with suggestions for ways to continue to improve the member experience.

 

 

Aileen brings over 20 years of association experience, having worked for a variety of associations including the American College of Health Care Administrators (ACHCA) which represents post-acute and long-term care administrators. Her professional experience has entailed her to achieved measurable success in developing profitable membership programs as well as tangible benefits for members.  Aileen is also an active member of a number of professional organizations, including the American Society of Association Executives.

 

 

As the professional development manager, Karen’s primary role supports members and students through the online content for education programs. Karen has a BS in Organizational Leadership and over 30 years of customer service experience. She believes that true customer service and member support are the most overlooked benefits within many organizations today. With a strong work ethic and background of helping others in professional development and certification, she has a commitment to seeing individuals succeed and reach their goals. 

 

 

Marqita has worked in the nonprofit sector for over 15 years and has over 10 years of experience in corporate event planning. Marqita joined the association in 2018 as the conference and events manager. She has a BA in Communication Studies with a minor in Theater.  

 

 

 

Domitilla provides support to the staff of AANAC through database management and data analysis. She also provides project management support by overseeing the process of developing and launching new products for members. Prior to joining AANAC, Domitilla gained experience in operations and process improvements through several opportunities in the financial services industry. She has her BS in Business Management and her MS in Organizational Leadership and is passionate about creating efficient, successful teams through organized processes and quality leadership at every level of an organization.

She is excited to work with such a well-respected team committed to providing excellent education and resources for their members.

Carrie brings over 20 years of marketing and media experience to the association. Her background includes 18 years working at a local Denver television station, during which time she managed the marketing budget, as well as the community outreach initiatives where she treasured her time spent working with local nonprofits creating programs to better our community. 

 

 

 

As AANAC’s graphic designer, Taylor aims to clearly communicate the AANAC mission through all things visual. Taylor received her Bachelor’s Degree in Visual Communication Design. Her background in design includes five years of full-time and freelance design positions, creating print and digital projects. Taylor is passionate about supporting the nonprofit sector.

 

 

Thomas moved to Colorado in 2013 from Florida.  He is the Professional Development Coordinator and has over six years of nonprofit experience and provides outstanding customer service for the Education team. 

 

 

 

 

Carolyn is a senior membership service representative on the AANAC team, providing you with attention to your membership needs. When you call AANAC, you may very likely speak with Carolyn, as she also helps with member/student information as a member service representative. 

According to Carolyn, "There’s a lot of variety in each day, and it’s good to hear from members to help access the database to ensure accurate, complete, and reliable information. Especially in the long-term skilled facility workforce, time is very limited and when you call AANAC with a service question, it’s good to have a member services representative ready to answer your call."Carolyn is customer-focused and values people! 

Alix specializes in registrations and logistics for all AANAC training partner workshops held throughout the country. She serves as a main point of contact for workshop inquiries and provides quality customer service for the Education team. She also contributes to the quality assurance program for workshops.

With a BA in Family and Consumer Sciences and years of customer service experience, specifically in an education setting, Alix has a true passion for helping others and a strong desire for providing support and guidance.

Buffy has more than 30 years of customer service experience, with over 10 years in the nonprofit sector.  She joined the association in 2019, and has developed a passion for listening to members and supporting their needs.  

 

 

 

 

Beth supports AANAC through database maintenance as well as data collection and analysis. Beth graduated  with an M.A. in Research Methods and Statistics and a B.A. in Psychology. She is grateful to be part of a team that cares so much for their members, and is excited to help in the process of providing excellent service and experience for everyone that comes to AANAC for help.

 

As marketing assistant, Emily coordinates the email and digital marketing strategy for the association.  She has a BS in Marketing, and is passionate about working in the nonprofit sector. 

 

 

 

 

As the member services/office assistant, Kaye spends much of her time assisting our members. She has a Masters in Healthcare Administration, and spent several years working in education as an academic counselor, as well as an adjunct faculty.  

 

 

 

Ginger started her HR career at a Fortune 50 energy company in Houston, Texas and took a job transfer with them to Denver in 1994.  She has worked in both the for-profit and not-for-profit sectors and has over 25 years’ broad-based, multi-state and international human resource experience.  She has a Bachelor’s Degree in Business/HR Management and holds the Senior Professional in Human Resources (SPHR) and the SHRM-SCP certifications. 

 

 

 

As the business development coordinator, Tamara supports our business partners, exhibitors, and sponsors. Tamara brings over 20 years of research, education, and customer service experience to the team and has a deep understanding of the medical and science-based fields.

 

 

 

 

 

Teresa brings 20+ years of customer service experience to the AANAC team. From the medical industry where she served as a certified billing and coding specialist to direct interactions within the restaurant arena, Teresa has a tremendous background in assisting others and contributing to a positive member/customer service experience. As the Executive Assistant at AANAC, Teresa supports the CEO and Executive Team. Her caring nature and concern for others make her an incredible representative of AANAC and part of the team.